Specialists in Digital Photo Restoration

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yesteryear memories retouching services
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You can send your photograph by electronic image transfer or by mail . We recommend the first method for faster results. Go to our Submit Photo page and upload your photo to us, or read below for detailed instructions.

1) Electronic Image Transfer

The first step is to scan your photo. When scanning your photo, you will have to decide at what resolution or DPI (dots per inch) is best or practical. Keep in mind that the storage space and transfer time of an image goes up considerably as DPI increases. To be able to print a 5" x 7" or 8" x 10" photograph, you should scan and save the image with at least a resolution of 300 DPI. Save the file in a JPEG or TIFF format. We can work with many file types but the two mentioned are usually the most commonly available to the home user.

If the scanning of the image is done other than on your machine (i.e. a friends machine or a copy center), the image will probably be to large to fit on a floppy disk and you will have to have the file burned (copied) to a CD or a zip drive. When that has been completed put the media, (CD or Zip Disk) containing the image, in your machine's CD or Zip drive.

Then go on line, go to our Submit Photo page. Please completely fill in  the requested information and select the submit button. This will take you to the "Upload Your Photograph" page. Use the browse button to find the Photo file you just saved or loaded on your computer. Once you have selected the photo click the "Send Us Your File" button. You will automatically receive an email confirmation that the file was transmitted and we will contact you shortly.

If you don't have a scanner or know of anyone that has this ability, you can take it to a Kinko's Copy Center or any local copy center that has the equipment and they will help you.

Please do not send pictures as an e-mail attachment, most Email Servers have file size restrictions and if a modem is used line noise can affect the image quality.

2) By Mail

Step #1 Place your photo in a baggie between 2 pieces of cardboard (cut slightly larger than the image) and tape the edges of the cardboard.

Step #2 Print your name and return address on the cardboard covering just in case it becomes separated from the outer envelope.

Step #3 Use a Photo Mailer or a box. Make sure you include your name, phone number, address, email address and any special instructions you would like carried out. (Please print off our form to do this). Put this information in the Mailer.

Step #4  Make sure you seal the envelope securely and write, "Photographs DO NOT BEND" on the cover.

Step #5 Write our address on the front and your name and address on the back.

Yesteryear Memories
414 Langford Dr.
Bolingbrook, IL 60440

Step # 6 Mail using "Priority Mail", FedEx, UPS or any carrier you prefer. These steps help ensure the photo arrives safely and gives you a method of tracking the item.

Please Note: -- If you cannot safely separate your photograph from its glass or frame, e-mail or phone us for advice.

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